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TERMS AND CONDITIONS

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Please read these terms of service carefully before using honeyrockceramics.com website (the "service") operated by Honey Rock LLC ("us", 'we", "our"). By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

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Conditions of Use

We will provide their services to you, which are subject to the conditions stated below in this document. Every time you visit this website, use its services or make a purchase, you accept the following conditions. This is why we urge you to read them carefully.

In order to use our website and/or receive our services, you must be at least the legal age to possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

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Privacy Policy

Before you continue using our website we advise you to read our privacy policy regarding our user data collection. It will help you better understand our practices.

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Commercial Terms

When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing, shipping and sales tax is available on the payments page. 

We reserve the right to remove any listed item at any time, and/or repost said item at any time. We reserve the right to cancel any transaction for any reason at any time. 

 

Return Policy

For any unsatisfactory product, simply return it with its included accessories and packaging along with the original receipt within 30 days of the date you receive the product, and we will offer a refund based upon the original payment method and original purchase price. In addition, please note the following: (i) Products can be returned only in the country in which they were originally purchased (ii) for undamaged products, return shipping must be paid by the buyer. 

If the shipping process results in any damage to the product, contact us with photographic evidence within 30 days for a full refund.

Direct replacements will not be available. Exchange requests for same priced items may or may not be fulfilled.  Processing times for refunds may vary.

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 Products and Services

Handcrafted items may exhibit qualities some may describe as "imperfect". It is the responsibility of the buyer to look carefully look over the description and photos and send any questions to honeyrockceramics@gmail.com. 

Care:

Honey Rock LLC is not responsible for any misuse of our products, nor any results occurring from the misuse of our products, including, but not limited to, willful or unintentional negligence to the provided care instructions. By purchasing our products, customers agree to follow  all care instructions including the following: (i) do not thermal shock ceramic pottery (ii) clean all ceramic pottery before use with warm soapy water (iii) handle all ceramic pottery with extreme care; mishandling may lead to the pottery breaking and may result in injury (iv) use extreme caution and proper safety wear when using pottery that has been heated or contains heated elements. The vessel may become extremely hot.

Color Variations:
Colors of products in on-screen photos may vary from physical product for various reasons including,but not limited to: (i) different lighting conditions (ii) differences in screen display settings on individual devices (iii) blue-light filters.

Terminology:

We may use words in product titles and descriptions that are also used to describe metals, precious metals, precious gems, (etc.) such as, but not limited to, "copper"; "bronze"; "gold" ;"jade"; "platinum"; "silver"; "metallic". All product titles are purely artistic and metaphorical. These words, such as, but not limited to, "metallic" or "gold" may be used in descriptions of products referring to the appearance of the product (ex: luster or color [eg. the word gold to refer to the yellow color]) only, not the materials used to create, nor the composition of the product. Our products do not claim to include, mimic, or contain any precious metals, gems, etc. 

Shipping:

Shipping times of products are only estimates and actual shipping and delivery times may vary. Once Items are shipped, Honey Rock LLC is not responsible for delivery times. Packages and items are subject to delays of individual shipping companies. We do not guarantee any delivery dates. 

Honey Rock LLC may charge approximate shipping charges that take into consideration various expenses. We reserve the right to change or remove this charge at our discretion.  

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Copyright

Content published on this website (digital downloads, images, texts, graphics, logos) is the property of Honey Rock LLC and/or its content creators and protected by international copyright laws. The entire compilation of the content found on this website is the exclusive property of Honey Rock LLC, with copyright authorship for this compilation by Honey Rock LLC.

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Communications

The entire communication with us is electronic. Every time you send us an email or visit our website, you are going to be communicating with us. You hereby consent to receive communications from us. If you subscribe to the news on our website, you are going to receive regular emails from us. We will continue to communicate with you by posting news and notices on our website and by sending you emails. You also agree that all notices, disclosures, agreements and other communications we provide to you electronically meet the legal requirements that such communications be in writing.

Applicable Law

By visiting this website, you agree that the laws of Ohio, USA, without regard to principles of conflict laws, will govern these terms of service, or any dispute of any sort that might come between Honey Rock LLC and you, or its business partners and associates.

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Disputes

These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of Ohio, USA, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Ohio. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.

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Comments, Reviews, and Emails

Visitors may communicate content as long as it is not obscene, illegal, defamatory, threatening, infringing of intellectual property rights, invasive of privacy or injurious in any other way to third parties. Content has to be free of software viruses, political campaign, and commercial solicitation.

We reserve all rights (but not the obligation) to remove and/or edit such content. When you post your content, you grant [name] non-exclusive, royalty-free and irrevocable right to use, reproduce, publish, modify such content throughout the world in any media.

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User Account

If you are an owner of an account on this website, you are solely responsible for maintaining the confidentiality of your private user details (username and password). You are responsible for all activities that occur under your account or password.

We reserve all rights to terminate accounts, edit or remove content and cancel orders in their sole discretion. We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations.

You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time.

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User Responsibility

It is the responsibility of the user to use discernment when providing any personal data on this site. It is the decision of the user to input any sensitive data taking into consideration security measures taken by this honeyrockceramics.com. Honey Rock LLC is not responsible for any breaches of personal or sensitive data including, but not limited to, (i) name (ii) address or (iii) payment information. 

It is also the responsibility of the user to use strong passwords and secure connections when visiting honeyrockceramics.com to prevent loss of privacy.

 

Limitation of Liability

Honey Rock LLC shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages or injuries, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses resulting from the use of or inability to use the Service or purchased products.

To the maximum extent permitted by applicable law, Honey Rock LLC assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

Your use of the Services, goods, and sold products by Honey Rock Ceramics (Honey Rock LLC) is at your sole risk.

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Indemnification

You agree to indemnify and hold Honey Rock LLC harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

 

Right to Change Services

We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

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Right to Modify Terms

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these pages periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

 

EFFECTIVE DATE: 10/12/2020

UPDATED: 10/22/2020

Contact Information:

honeyrockceramics@gmail.com

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PRIVACY POLICY

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Honey Rock Ceramics cares about the privacy of its visitors and users. This Privacy Policy (“Privacy Policy”) describes how Honey Rock LLC, ( “we”, “our”, or “us”), collect, use, and share your Personal Information, as well as an explanation of the data rights you may have in that Personal Information. This Privacy Policy applies to all users, including unregistered visitors, registered users, and users of all services, This Privacy Policy is not intended to override the terms of any contract you have with us, nor any rights you may have under other applicable data privacy laws.

Prior to accessing or using our Services, please read this policy and make sure you fully understand our practices in relation to your Personal Information.  If you read and fully understand this Privacy Policy, and remain opposed to our practices, you must immediately leave and discontinue all use of any of our Services.  If you have any questions or concerns regarding this policy, please contact us at honeyrockceramics@gmail.com.

 

Confidentiality

Honey Rock LLC will not share any of your collected personal information with any third party not specifically related to providing services to you. The purpose of the collection of any data collected, including that which you provide, and that which we collect during your use of our services, is for the purposes of bettering your experience with us. 

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Data Collected 

We receive, collect and may store any information you enter on our website or provide us in any other way. In addition, we may collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, general location, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also may collect personally identifiable information (including name, email, password, communications); payment details (including credit card information) [ for payment/ transaction purposes only], comments, feedback, product reviews, recommendations, and personal profile.

Purposes

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.

 

Data Collection 

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Storage and Hosting Website

 Our company is hosted on the Wix.com platform. Please see Wix.com’s Privacy Policy at https://www.wix.com/about/privacy.Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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Communication

We may contact you to notify you regarding your account, transactions, purchases, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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Withdrawal of Data

If you don’t want us to process your data anymore, please contact us at honeyrockceramics@gmail.com

 

Questions about Data

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at honeyrockceramics@gmail.com

 

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

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EFFECTIVE DATE: 10/12/2020

Contact Information:

honeyrockceramics@gmail.com

Privacy Policy
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